Right of withdrawal for consumers

Consumers are entitled to a right of revocation according to the following provision, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor his independent professional activity:


Cancellation policy

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons.

The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must

TAUROS GmbH & Co. KG
Dresdner Straße 36
92318 Neumarkt i.d.Opf.
e-mail: info@tauros.shop
inform us by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to withdraw from this contract. You may use the attached model revocation form, which is not mandatory.

Articles excluded from withdrawal

All articles, which are produced individually for customers after completion of the order, are excluded from exchange. These are items where the colour, size and font or personalisations such as name, slogan and/or number are specified.
According to § 312g Abs. 2 Nr. 1 BGB the consumer has no right of revocation if goods are ordered which are not prefabricated and for whose production an individual selection or determination by the customer is relevant or which are clearly tailored to the personal needs of you as a consumer (customer specification).
The personalised goods are economically worthless for the seller after the production insofar as the subsequent sale is impossible due to the customer specification and the individual production.

Consequences of withdrawal

If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.

We may refuse to make any refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the fourteen-day period.

You shall bear the direct costs of returning the goods.

End of the cancellation policy 

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§7 Revocation form

Sample revocation form

(If you want to cancel the contract, please fill out this form and send it back).
To :
TAUROS GmbH & Co. KG
Dresdner Straße 36
92318 Neumarkt i.d.Opf.
e-mail: info@tauros.shop

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)